Shipping policy
Last updated: September 21, 2026
At Ritual Athletic, we work directly with our manufacturing partners to deliver your order to your door. Please read the below carefully so you know what to expect.
Order Processing
All orders are processed within 2 business days of payment confirmation. Orders are not processed or shipped on weekends or public holidays. Once your order has been dispatched, you will receive a confirmation email with your tracking information.
During peak periods (sale events, new launches), processing times may be slightly longer. We appreciate your patience.
Shipping Destinations
We currently ship within Australia only.
Estimated Delivery Times
| Region | Estimated Delivery Time |
|---|---|
| Australia | 8–10 business days (2 days processing + 6–8 days shipping) |
Please note these are estimates only and are not guaranteed. Delivery times may vary due to carrier delays or circumstances outside our control.
Shipping Rates
- Standard Shipping — $11.00 AUD (orders $0–$99.99)
- Express Shipping — $15.00 AUD
- Free Standard Shipping — on orders $120.00 AUD and over
Order Tracking
Once your order has been dispatched, you will receive an email with a tracking number. You can use this to track your order through the carrier's website. Please allow up to 24 hours for tracking information to update after you receive your dispatch email.
Lost or Delayed Parcels
If your order has not arrived within the estimated delivery window, please first check your tracking information. If your parcel appears to be lost or significantly delayed, contact us at help@ritualathletic.com and we will do our best to investigate and resolve the issue with the carrier.
Please note that once an order has been dispatched and transferred to the carrier, Ritual Athletic is not liable for delays or losses caused by the carrier.
Incorrect Address
Please ensure your shipping address is correct at the time of placing your order. Ritual Athletic is not responsible for orders delivered to an incorrect address provided by the customer. If you notice an error in your shipping address, please contact us immediately at help@ritualathletic.com — we will do our best to update it before your order is dispatched, but cannot guarantee changes can be made once an order is processed.
Questions?
If you have any questions about your order or our shipping process, please get in touch at help@ritualathletic.com. We aim to respond within 2–3 business days.
Ritual Athletic help@ritualathletic.com